By using Cart Glow Store, you agree to the following terms and conditions.
1. Orders & Pricing
All product prices are displayed on the website and may change without prior notice. An order is confirmed only when you receive an order confirmation or order ID. We reserve the right to refuse or cancel orders due to pricing errors, stock availability, or other operational issues.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and availability are accurate. However, slight variations in color, packaging, or appearance may occur.
3. Cash on Delivery (COD)
Cash on Delivery (COD) is the available payment option for eligible physical products and serviceable locations. When you select COD, payment must be made in cash at the time of delivery. COD availability may vary depending on the product, order value, and delivery location.
4. Shipping & Delivery
Orders are processed and dispatched according to the delivery information provided on the website. Delivery times may vary depending on your location, product availability, and courier operations. Once an order has been dispatched, tracking information may be provided where available.
5. Returns & Refunds
Eligible products may be returned within the applicable 7–14 day return window from the date of delivery. Products must meet the conditions stated in our Return & Refund Policy. Approved refunds are processed according to the applicable refund procedure.
6. Cancellations
Order cancellation requests may be accepted before an order is dispatched. Once an order has been shipped, cancellation may no longer be possible and you may need to follow the applicable return process.
7. Gift Cards & Memberships
Gift cards and memberships are subject to the terms displayed on their respective product pages. Gift cards may have specific validity periods and usage restrictions. Membership benefits are available according to the membership plan purchased.
8. Acceptable Use
You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, provide false information, or use the store for fraudulent or unlawful activities.
9. Product Availability & Liability
We do our best to maintain accurate stock information, but products may occasionally become unavailable. Our liability is limited to the value of the affected order, except where applicable consumer protection laws provide otherwise.
10. Changes & Contact
We may update these Terms & Conditions from time to time to reflect changes to our store, products, or services. Continued use of Cart Glow Store after updates means you accept the revised terms. For questions regarding these terms, contact us at support@cartglowstore.com .